Privacy Policy for LeapDigitals (https://Leapdigitals.co.uk)
Last Updated: [25-Jan-2024]
LeapDigitals is dedicated to safeguarding the privacy of our users. This Privacy Policy delineates how we collect, use, disclose, and protect your information when you visit our website or utilize our services. By accessing or using our services, you signify your consent to the terms outlined in this Privacy Policy.
1. Information Collection
1.1 Personal Information
We may collect personal details such as your name, email address, phone number, and billing information when you register for our services or make a purchase.
1.2 Usage Data
Automatically collected information includes data about your interactions with our website and services, such as your IP address, browser type, operating system, and visited pages. This information aids us in enhancing our services and user experience.
2. Utilization of Your Information
2.1 Service Provision
Your personal information is used for providing, maintaining, and improving our hosting services, including account setup, billing, and customer support.
2.2 Communication
Contact information may be utilized to send important updates, newsletters, and promotional materials. You can opt-out of promotional communications at any time.
2.3 Security
We employ your data to monitor and safeguard against potential security threats, fraud, or other malicious activities.
2.4 Legal Compliance
Information may be processed to comply with legal obligations, enforce policies, or respond to legal requests.
3. Information Sharing
LeapDigitals does not sell, trade, or rent your personal information to third parties. Your information may be shared with trusted service providers who assist us in delivering services, provided they agree to keep your information confidential.
4. Data Retention, Backup, and Late Fee
We retain your personal information for the duration necessary for the purposes outlined in this Privacy Policy. LeapDigitals regularly backs up hosting packages and website data for 21 days to ensure data integrity and security. Additionally, a 15% late fee will be applicable on invoices not paid within the stipulated timeframe.
5. Refund Policy
LeapDigitals offers a 7-day refund policy for hosting services. No refunds are provided for additional services such as malware removal, cPanel license, Windows license, monthly maintenance, or any other license.
6. Your Choices
Manage your communication preferences and update personal information through your account settings. For account deletion, please contact our support team.
7. Changes to This Privacy Policy
LeapDigitals reserves the right to update or modify this Privacy Policy. Users will be notified of significant changes through our website or other means.
8. Contact Us
For questions or concerns about this Privacy Policy, contact us at [info@leapdigitals.co.uk].
By utilizing our services, you agree to the terms outlined in this Privacy Policy.